Senior Site Reliability Engineer, Data Engineering

Summary

The Wikimedia Foundation is looking for a SRE Data Engineer to join our team, reporting to the Director of Fundraising Technology. As a Senior SRE Data Engineer, you will be responsible for the building, maintaining and operating of the data infrastructure that supports the Foundation’s fundraising program. The fundraising program supplies the operating costs of Wikipedia, its sister projects, and helps fund the Wikimedia Endowment.

The ideal candidate will be an experienced Data Engineer / Site Reliability Engineer with excellent communication skills and versed in fundraising strategies.

We are a fully remote and internationally distributed team.

Responsibilities:

The Deployment, configuration and maintenance of the distributed data systems that comprise our data and analytics platform. Our evolving stack includes Trino/Starburst, MariaDB, Dagster, dbt, Superset, and Metabase.
Implement data quality monitoring that alerts the team of possible data issues.
Close collaboration with the rest of Fundraising to integrate and use data from across all of our self-hosted and third-party data sources.

Some of our self-hosted and third-party data sources include our CRM (CiviCRM), donor relations system (Zendesk), email and SMS marketing provider (Acoustic).

Provide an increased level of engineering support during particularly high-traffic or critical campaigns.
Write, use, and update internal documentation of systems and processes.
Provide expertise and ensure compliance with applicable regulations, policies, and standards such as our Donor Privacy Policy, GDPR, and PCI DSS.
Create and manage users and permissions to ensure data access control
Advise internal staff on best practices for data input, manage streamlining of manual uploads, and as needed develop processes to ensure consistency of data entry.
Work closely with Fundraising Analytics to gather, scope and prioritize data enhancement requests.

Skills and Experience:

At least two of years experience in an SRE/Operations/DevOps role as part of a team
Experience supporting high availability distributed production systems
Experience with database administration and support
Comfortable with configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.), and modern observability infrastructure (monitoring, metrics and logging)
Comfortable with shell and scripting languages such as Python, Go, Bash, Ruby
Good understanding of Linux/Unix fundamentals and debugging skills
Excellent written and verbal communication skills
BS or MS degree, preferably in Computer Science, or equivalent work experience

Qualities that are important to us:

Commitment to the mission of the organization and our values
Commitment to our guiding principles
Commitment to diversity, equity, and inclusion
Cross-cultural sensitivity and awareness
Collaborative working experience

Additionally, we’d love it if you have:

Experience working with PCI compliance standards
Experience implementing containerization solutions (Docker, Kubernetes)
Experience with package management for operating systems (Debian, etc)
We are avid supporters (and users) of open source software; history of contributing to Open Source projects is valued
Prior participation in the Wikimedia movement or the free culture movement more broadly.

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$109,047 to US$169,455with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America and Uruguay. Our non-US employees are hired through a local third party Employer of Record (EOR).

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

U.S. Benefits & Perks
Wikimedia Foundation
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Wikimedia 2030
Our Commitment to Equity
This is Wikimedia Foundation
Facts Matter
Our Projects
Our Tech Stack