About Homeward

Homeward aims to take the “what ifs” out of homebuying by creating financial products that buyers and sellers use to get certainty and convenience in the real estate market. We’re a fast-paced, remote-first, real estate start-up that partners with agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move — no matter the market. We offer bundled services across offers, Mortgage, and Title, making buying a home more seamless.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer four services -- Buy with Cash, Buy Before You Sell, Sell Before You List, and Backed by Cash, in the 7 states we serve -- Texas, Georgia, Florida, Colorado, Arizona, Oregon, and Washington.

As a remote company, we anchor to our three core values as a collective way to care for each other, represent our work, and reinforce our mission to make homebuying more accessible for all. Those are: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them

About the opportunity

Homeward Title is essential to the Homeward experience, bringing all closing components in-house for one seamless experience. Homeward Title seeks an accomplished, high-performing Escrow Officer to join our team. This person is responsible for ensuring a contractually accurate real estate transaction closing, expert handling of monies, and the clean, legal transfer of Title. They are chartered with providing an impeccable experience to our Customers and Agents as it relates to the Title and Escrow part of the Homeward process, communicating proactively and clearly to set expectations well with all parties, including the Agents, Buyer, Seller, Lender, and Homeward account team members. They partner closely with the Homeward and Homeward Mortgage closing teams to get complete alignment of transaction terms, fees, and details. This role is the primary responsible party from Title for an accurate and legal transaction close and transfer of Title.

Note: This is a temporary, full-time position expected to last 120 days and possibly convert to permanent status.

In this role, you will be responsible for:

Processing escrow documents by established company policies and procedures and TDI regulations (or the equivalent for TN)
Acting as a neutral third party between buyers and sellers during all real estate transactions, managing funds, and processing all related transaction details
Completing transactions involves determining requirements, clearing titles, assembling, preparing, and reviewing all closing documents, preparing and finalizing settlement statements, HUDs and Closing Disclosures, and disbursing related funds.
Demonstrating high levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines
Providing an incredible customer experience by being informative, responsive, patient, and friendly in all interactions
Collaborating with internal closing teams to ensure precise, accurate alignment of all terms and fees of the closing
Eliminating/minimizing any E&O costs to the business associated with errors in fee collection

What you’ll bring

5+ years of Escrow Officer experience
Currently licensed as an Escrow Officer in TN
Knowledge of legal documents with the ability to analyze and evaluate documents as they relate to closings
Software experience with Qualia is strongly desired. Experience with Ramquest, Softpro, Resware, LandTech, or similar software will also be considered.
Excellent verbal and written communication skills. Professional communication skills with clients
Strong problem-solving, analytical, and organizational skills. Deadline-driven.
Resilient team player—We are a start-up, so the ability to roll with the punches and adapt to change is key.

Pay and Benefits

Compensation range: $33.65/hr + Per/File Bonus
Remote-first environment (our headquarters are in Austin, TX, so come and visit!)

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.